Artwork Hijinks with the Factory

This happens frequently.  In manufacturing branded promo and gift items;  factories have “trouble” in dealing with the artwork. 

Visit When Possible: check Pantone #'s,
films, application

Most folks working in the factories are not proficient in the software.  In general, they are not proficient in computer use.  These areas of lack, without the proper control, reflect in the branding of your item, which can lead to delays, more cost and, worse case, receiving incorrect goods.